WHERE DO YOU SHIP?
At Painted by Light, we believe that how your artwork arrives is as important as the artwork itself. Quality, protection, and professional handling guide every shipping decision we make.​



FRAMED PRINTS:
NEW ZEALAND ONLY
Why? Because framing is an art form that demands precision, and shipping framed work internationally introduces unacceptable risks, damage to frames, broken glass or acrylic, and compromised presentation. We've chosen to prioritise quality and condition over convenience.
If you're in New Zealand, we ship your fully framed, ready-to-hang artwork with meticulous care, using professional art logistics partners who understand the value of the artwork they handle.
TIMEFRAME:
Production: 2–3 weeks (printing, framing, quality control)
Delivery: 3–5 business days within NZ

UNFRAMED PRINTS:
INTERNATIONAL ORDERS
We do not ship framed prints outside of New Zealand.
However, we absolutely ship our museum-quality unframed prints worldwide. Your print arrives rolled in protective archival tubing, with acid-free interleaving and reinforced packaging designed to ensure it reaches you, or your framer, in perfect condition.
TIMEFRAME:
Production: 1–2 weeks (printing, quality control, packaging)
Delivery: 7–15 business days (depending on destination and service selected)
SHIPPING DIRECT TO YOUR FRAMER


We highly recommend having international orders shipped directly to your chosen professional framer.
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Why? Because professional framers know how to handle fine art prints. They'll receive, inspect, and frame your work to the exceptional standards we hold ourselves to, and you'll receive a finished, gallery-ready piece without the risk of DIY handling or amateur framing compromising the artwork.
How it works:
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Place your order and provide your framer's details at checkout.
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We'll coordinate directly with them to ensure smooth delivery.
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Your framer receives the print, inspects it, and frames it to your specifications.
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You receive a professionally finished artwork, ready to transform your space.
This approach ensures:
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Professional handling from print to frame
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Quality control at every stage
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A final result that meets our standards, and yours
